Open the in-game Settings menu and tap Restore Purchases. Ensure you are signed in with the same Apple ID used to make the original purchase. Your unlocked items will be restored automatically without charging your account again.

• Check that haptics are toggled ON inside the Shaky Dice settings menu.

• Verify system-level haptics are enabled on your device: go to your iPhone's Settings > Sounds & Haptics and ensure System Haptics is turned on.

• Note: Low Power Mode may temporarily disable or reduce haptic feedback.

• Ensure the sound volume is turned up in the Shaky Dice settings menu.

• Check your iPhone’s physical Silent/Ring switch or Action Button—if your phone is set to Silent mode, app audio may be muted.

• Make sure your device volume is raised and you aren't connected to an inactive Bluetooth audio device.

Shaky Dice is optimized for iPhones running iOS 15.0 or later. For the best visual performance and physics simulation, newer devices are recommended, but all supported hardware will run the standard experience smoothly.

Close other resource-heavy background apps, restart your device, and ensure you have updated to the latest version of iOS and Shaky Dice. If crashes persist, email us with your iPhone model and iOS version so we can investigate.